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Ticket is valid for claiming of dividends, prizes or refunds up to 180 calendar days including public holidays.
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Dividends, prizes or refunds not claimed within the 180-day period shall be forfeited.
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Only the holder of a winning ticket is entitled to claim the prize payable on that ticket. A claim made by someone who does not have a winning ticket will not be entertained.
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When to claim prize for horseracing bets:
Locations Prize Claim Timing Singapore Racecourse, Off-Course Betting centres & Livewire venues As soon as results are verified. Singapore Pools branches Refer to the list of locations here. Available from the following day after the race.
Race days
Mon to Sat: During branch operating hours.
Sun: During branch operating hours, up to 5pm.
Non-race days
Daily: During branch operating hours, up to 5pm.Lottery Lobbies
(public area at Horse Racing betting centres)Available from the following day after the race.
Daily: 10.30am to 6pm. -
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Where to claim prize:
Physical Ticket - For prize amounts up to $5,000
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For prize amounts up to $5,000, visit any Singapore Pools branch for cash collection.
Physical Ticket - For prize amounts above $5,000
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Visit our Singapore Pools Main Branch (210 Middle Road) for cheque collection. Available Mondays to Fridays, 8am - 4.30pm, excluding Public Holidays.
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Customers with physical tickets - Bring along your winning tickets and an original photo identification document (NRIC for Singaporean/PR or passport for foreigners) bearing your name and identification matching that of your bank records.
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You can learn more about ticket validity here.
